Our promise: Service Automation, delivered!

We understand customers. And we understand digitalization and artificial intelligence - thanks to our extensive expertise and over 150 implemented projects. This has enabled us to establish new standards in many industries and make a name for ourselves as a leading provider of customer service automation and conversational AI. For our customers, this means that they benefit from solutions that really work and guarantee better results faster.

Our three core values are:

  • We boost performance
  • We think ahead
  • We make service automation work

We know how: Our Team.

Hans-Peter
Hans-Peter Uebersax
Co-Founder & Chief Product Officer
Ingo
Ingo Steinkellner
Chief Technology Officer
Saskia
Saskia-M. Sokol
Chatbot & Automation Professional
Timo
Timo Staub
Chatbot & Automation Professional
Dimitar
Dimitar Zlatkov
Chatbot & Automation Professional
Dennis
Dennis Pflie
Expert Chatbot & AI
Manuel
Manuel Casanova
Expert Chatbot & AI
Saphir
Saphir Toledano
Business Advisor
Vanessa
Vanessa Iozzo
Marketing Manager
Jana
Jana Münsch
Marketing Specialist
Günther
Günther Schröttner
Senior Software Engineer
Christopher
Christopher Kintzel
Senior Software Engineer
Fero
Fero Ivanko
Software Engineer
Mylo
Mylo
Chief Happiness Officer
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A short history with great successes:

2016
Research and study trip to the USA

2017
Implementation of the first Swiss chatbot based on IBM Watson

2017 - 2018
Release of the first chatbot and AI solution and successful launch at Scout24 and Sympany Versicherungen

2019
Founding of swiss moonshot AG for the aiaibot products as a subsidiary of the POLYDATA Group. Go-live of the aiaibot Chatbot SaaS solution

2020
First 100 companies use aiaibot. Go-live aiaibot Enterprise Solution with Artificial Intelligence (AI) and Workflow Automation (Robot) as a comprehensive Conversational AI platform

2021
Focus on the enterprise market with aiaibot automation for smart customer interaction

2022
Best practices for service automation and conversational AI in different industries

2023
Rapid growth: sales and customers doubled. Now things are really taking off!🚀