story.

A pilot project turned into a success story: The foundation of aiaibot is built on a lot of expertise in customer service and software. Find out here how we were founded and where we want to go.

 

 

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Who we are

We are convinced that the use of smart technology significantly facilitates communication between customers and companies. Thanks to comprehensive automation of customer interaction, customers reach their goal quickly, easily and conveniently. At the same time, employees are optimally supported and relieved. aiaibot is passionately committed to using technology to improve customer experiences and make companies more successful.

The aiaibot crew of around 40 is exceptionally dedicated and consists of software developers, AI experts, marketeers and chatbot passionates. swiss moonshot AG, headquartered in Zurich, is a subsidiary of the POLYDATA Group.

Get to know our team

 

 


Vision

To see chatbots on every digital touchpoint making customers happy.

 
Mission

To become the world’s favorite Conversational AI Platform – easy to use, powerful & simple to integrate.

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aiaibot History

2016
Research and study tour in the USA

2017
Implementation of the first Swiss chatbot based on IBM Watson.

2017-2018
Release of the first chatbot and AI solution and successful implementation at Scout24 and Sympany insurances

2019
Foundation of swiss moonshot AG for the aiaibot products as a subsidiary of the POLYDATA Group. Go-live of the aiaibot chatbot SaaS solution.

2020
First 100 companies use aiaibot. Go-live aiaibot Enterprise Solution with Artificial Intelligence (AI) and Workflow Automation (Robot) as a comprehensive Conversational AI platform.

2021
Focus on the Enterprise market with aiaibot Automation for Smart Customer Interaction