pricing.

Our attractive price plans for you.
Use aiaibot in Sales, Marketing,
Customer Service, HR and IT.

Professional

Chatbot platform for an exceptional digital experience.


Included Module
Chatbot
Chatbot

Pricing

Win and delight customers around the clock thanks to chatbots.

>500
3k
5.5k
7.5k
10k

*Monthly Active Users. All prices excl. VAT. Read more about billing and the definition of MAU here



Features & solution scope

Chatbot Module unlimited
Multi Project Workspace

A workspace can contain several projects. The owner of a workspace can invite other users to work on a project.

Unlimited Workspace Members

The number of users who can work on assigned projects within a workspace is unlimited.

Story Builder

Create chatbot stories by draging and dropping dialog widgets.

Text, Media & User Input Widgets

Use content based on text, html, hyperlinks, variables, images and video within specific story widgets.

Story Link Widget

Jump to a specific story from the end of any branch of a chatbot dialog.

Unlimited Number of Stories

The number of stories and story links is unlimited.

Trigger Configuration

Trigger the appearance of the chatbot window on a defined web-page when the page loads or delayed as well as by customizable events.

Decision Widget

Integrate buttons into the chat dialog to let the user select between options. The storybuilder allows to create different story branches for each button.

File Upload

Let users upload files of defined types within the chatdialog, directly from their desktop or mobile device.

Dialogue Handover to Email

Handover of collected user input as well as a configurable help text by email to any definable mail address.

Live-Chat Takeover

Handover of collected user input as well as a configurable help text to a live chat session with any available agent. Switch to a separate story branch if no agent is available.

Survey Widget

The survey widget allows to use visual elements to implement a customer survey within a chatbot dialog. This elements include slider bars, emojis and stars. The user can be asked for a reason why depending on his selection.

Chatbot Preview

Any chatbot story can be previewed in a chat window within the story builder.

Chatbot Styler

Customize appearance of chatbot window, avatar and logo for each project.

Optional aiaibot Branding

"Powered by aiaibot" is only displayed optionally in the chatbot window.

Checkpoint Widget

This widget tracks how many users have passed any checkpoint which is defined in the chatbot dialog. The results is shown in the KPI dashboard.

KPI Dashboard

The KPI dashboard gives a direct overview of the performance of a chatbot. It includes figures like Active Sessions, Engaged Sessions and Story completed.

Integrations
Website HTML Integration

Integrate the chatbot on any web-page by copy and paste of a HTML code snippet to the page.

Website Wordpress Plugin

Integrate the chatbot on any web-page by using the aiaibot Wordpress plugin.

Website Wix Plugin

Add aiaibot to Wix.com website by copy and paste of code snippet.

Facebook Messenger Integration

Publish chatbot stories on Facebook Messenger.

Live-Chat via Slack

Connect to Slack Channel/Workspace.

Java Script

Control certain aspects of the Webchat-Client directly with JavaScript

Support
Support

Written support within 2 working days.

Help Center

In the Help Center you will find instructions on how to use aiaibot.

Enterprise

Conversational AI Building Platform for Business Automation.


All Modules included
Chatbot-1
Chatbot
robot-head-1(7)
AI
robot-head-1(8)
Robot

Pricing

Intelligently automate customer dialogue with Conversational AI.

Flatrate offer for unlimited use upon request.



Features & solution scope

All Chatbot Features Professional plus:
AI Intent Widget

Intent recognition within a chatbot dialog through classification of any text input of user. Branching of dialog based on recognised intent.

Robot Widget

Trigger any Robot workflow within chatbot dialog. Handover of data from chatbot to workflow and reception of results by the chatbot.

AI Module unlimited
Natural Language Processing (NLP)

Text Classification, Intent and Entity Recognition.

Machine Learning

Training of classifiers by machine learning based on previously categorized/labeled samples of customer requests.

Multi-Language

Classifiers can be trained for 4 Languages.

Neural Network

State of the art algorithms and neural networks assure excellent accuracy of chatbot intent recoginition as well as email classification.

Unlimited Classifiers

The number of classifiers which can be trained and used is not limited.

Import Wizard

Upload Excel or CSV file to import training dataset supported step by step with an Import Wizard.

Training View

Create, view, update or export data sets to train, evaluate and test classifiers. Training samples can be added manually.

Cross Validation

10 fold cross validatation to evaluate a newly trained classifier.

Report View

Analyse the accuracy of a classifier as well as the precision, recall and f1-score.

Confusion Matrix

Visualise confusion between categories (false positives/negatives) and drill down to affected samples.

Testing View

Adhoc input of any text and prediction of its category.

Optimize Classifier

Add samples, change annotations/lables, merge or split categories.

Multi Purpose Natural Language Processing (NLP)

Chatbot intent recognition as well as email classification. Best results for short and longer texts. Choose between fastest or most accurate Machine Learning Algorithms.

Robot Module
Workflow Engine

The Workflow Engine is the core of the Robot Module and allows to automate processes.

> 10 Connector Types

Workflows use connectors to communicate with the chatbot, email and external systems like CRM or ERP solutions.

Graphical Workflow Builder

With the graphical Workflow Builder automated processes can be defined by adding plugins, variables, links and conditions/branches.

> 20 Standard Plugins

Standard Plugins allow to add worksteps to a workflow and configure them without programming (e.g. check authentication, send email, create service case).

Draft & Live Mode

Workflows can be edited in Draft Mode. They must be published to set them live.

Workflow Protocol

The Workflow Protocol shows the number of executions of each workflow, the date, time, duration, and the end result of the execution.

Test & Production Environment

Connectors and Workflows can be tested in a Test Environment.

AI Plugin

The AI Plugin can be used in a workflow to classify text using a specific classifier trained in the AI Module.

Email-Automation

A workflow using an active Email connector becomes active on its own and checks periodically whether an email has arrived in the connected mailbox.

Integrations
Sales-Force Plugin

Create Tickets and Leads in Salesforce's Sales- and Service-Clouds

HubSpot Plugin

Create Leads in Hubspot

Messaging API

This API allows Partners to show and interact with the content of a chatbot in a 3rd party tool.

Partner API

This interface enables Partners to connect Robot to external systems via REST APIs.

Reporting API

This interface allows to retrieve data from the modules Chatbot, AI and Robot for further analysis.

Zendesk Plugin

Create Tickets in Zendesk

Support
Priority Support

Support Hotline and personal Customer Success Manager.

Help Center

The Help Center provides information about the aiaibot modules and features and how to use them.

Professional

Chatbot platform for an exceptional digital experience.


Included Module
Chatbot
Chatbot

Pricing

Win and delight customers around the clock thanks to chatbots.

>500
3k
5.5k
7.5k
10k

*Monthly Active Users. All prices excl. VAT. Read more about billing and the definition of MAU here



Features & solution scope

Chatbot Module unlimited
Multi Project Workspace

A workspace can contain several projects. The owner of a workspace can invite other users to work on a project.

Unlimited Workspace Members

The number of users who can work on assigned projects within a workspace is unlimited.

Story Builder

Create chatbot stories by draging and dropping dialog widgets.

Text, Media & User Input Widgets

Use content based on text, html, hyperlinks, variables, images and video within specific story widgets.

Story Link Widget

Jump to a specific story from the end of any branch of a chatbot dialog.

Unlimited Number of Stories

The number of stories and story links is unlimited.

Trigger Configuration

Trigger the appearance of the chatbot window on a defined web-page when the page loads or delayed as well as by customizable events.

Decision Widget

Integrate buttons into the chat dialog to let the user select between options. The storybuilder allows to create different story branches for each button.

File Upload

Let users upload files of defined types within the chatdialog, directly from their desktop or mobile device.

Dialogue Handover to Email

Handover of collected user input as well as a configurable help text by email to any definable mail address.

Live-Chat Takeover

Handover of collected user input as well as a configurable help text to a live chat session with any available agent. Switch to a separate story branch if no agent is available.

Survey Widget

The survey widget allows to use visual elements to implement a customer survey within a chatbot dialog. This elements include slider bars, emojis and stars. The user can be asked for a reason why depending on his selection.

Chatbot Preview

Any chatbot story can be previewed in a chat window within the story builder.

Chatbot Styler

Customize appearance of chatbot window, avatar and logo for each project.

Optional aiaibot Branding

"Powered by aiaibot" is only displayed optionally in the chatbot window.

Checkpoint Widget

This widget tracks how many users have passed any checkpoint which is defined in the chatbot dialog. The results is shown in the KPI dashboard.

KPI Dashboard

The KPI dashboard gives a direct overview of the performance of a chatbot. It includes figures like Active Sessions, Engaged Sessions and Story completed.

Integrations
Website HTML Integration

Integrate the chatbot on any web-page by copy and paste of a HTML code snippet to the page.

Website Wordpress Plugin

Integrate the chatbot on any web-page by using the aiaibot Wordpress plugin.

Website Wix Plugin

Add aiaibot to Wix.com website by copy and paste of code snippet.

Facebook Messenger Integration

Publish chatbot stories on Facebook Messenger.

Live-Chat via Slack

Connect to Slack Channel/Workspace.

Java Script

Control certain aspects of the Webchat-Client directly with JavaScript

Support
Support

Written support within 2 working days.

Help Center

In the Help Center you will find instructions on how to use aiaibot.

Enterprise

Conversational AI Building Platform for Business Automation.


All Modules included
Chatbot-1
Chatbot
robot-head-1(7)
AI
robot-head-1(8)
Robot

Pricing

Intelligently automate customer dialogue with Conversational AI.

Flatrate offer for unlimited use upon request.



Features & solution scope

All Chatbot Features Professional plus:
AI Intent Widget

Intent recognition within a chatbot dialog through classification of any text input of user. Branching of dialog based on recognised intent.

Robot Widget

Trigger any Robot workflow within chatbot dialog. Handover of data from chatbot to workflow and reception of results by the chatbot.

AI Module unlimited
Natural Language Processing (NLP)

Text Classification, Intent and Entity Recognition.

Machine Learning

Training of classifiers by machine learning based on previously categorized/labeled samples of customer requests.

Multi-Language

Classifiers can be trained for 4 Languages.

Neural Network

State of the art algorithms and neural networks assure excellent accuracy of chatbot intent recoginition as well as email classification.

Unlimited Classifiers

The number of classifiers which can be trained and used is not limited.

Import Wizard

Upload Excel or CSV file to import training dataset supported step by step with an Import Wizard.

Training View

Create, view, update or export data sets to train, evaluate and test classifiers. Training samples can be added manually.

Cross Validation

10 fold cross validatation to evaluate a newly trained classifier.

Report View

Analyse the accuracy of a classifier as well as the precision, recall and f1-score.

Confusion Matrix

Visualise confusion between categories (false positives/negatives) and drill down to affected samples.

Testing View

Adhoc input of any text and prediction of its category.

Optimize Classifier

Add samples, change annotations/lables, merge or split categories.

Multi Purpose Natural Language Processing (NLP)

Chatbot intent recognition as well as email classification. Best results for short and longer texts. Choose between fastest or most accurate Machine Learning Algorithms.

Robot Module
Workflow Engine

The Workflow Engine is the core of the Robot Module and allows to automate processes.

> 10 Connector Types

Workflows use connectors to communicate with the chatbot, email and external systems like CRM or ERP solutions.

Graphical Workflow Builder

With the graphical Workflow Builder automated processes can be defined by adding plugins, variables, links and conditions/branches.

> 20 Standard Plugins

Standard Plugins allow to add worksteps to a workflow and configure them without programming (e.g. check authentication, send email, create service case).

Draft & Live Mode

Workflows can be edited in Draft Mode. They must be published to set them live.

Workflow Protocol

The Workflow Protocol shows the number of executions of each workflow, the date, time, duration, and the end result of the execution.

Test & Production Environment

Connectors and Workflows can be tested in a Test Environment.

AI Plugin

The AI Plugin can be used in a workflow to classify text using a specific classifier trained in the AI Module.

Email-Automation

A workflow using an active Email connector becomes active on its own and checks periodically whether an email has arrived in the connected mailbox.

Integrations
Sales-Force Plugin

Create Tickets and Leads in Salesforce's Sales- and Service-Clouds

HubSpot Plugin

Create Leads in Hubspot

Messaging API

This API allows Partners to show and interact with the content of a chatbot in a 3rd party tool.

Partner API

This interface enables Partners to connect Robot to external systems via REST APIs.

Reporting API

This interface allows to retrieve data from the modules Chatbot, AI and Robot for further analysis.

Zendesk Plugin

Create Tickets in Zendesk

Support
Priority Support

Support Hotline and personal Customer Success Manager.

Help Center

The Help Center provides information about the aiaibot modules and features and how to use them.

Frequently asked questions

For whom is the Professional Price Plan suitable?

With this price plan, powerful chatbots can be built quickly and easily. Whether on the website or on social platforms: The chatbot is available to all customers around the clock and creates a unique digital experience. You can use our chatbot module without restrictions. With the right partner at your side, your bot goes live in just a few days.

For whom is the Enterprise Price Plan suitable?

With this price plan, customer dialogue can be intelligently automated at all digital touchpoints. With the aiaibot Chatbot, AI and Robot modules, you can use the entire scope of our platform. Everything without restrictions and at an attractive flatrate. With the Enterprise Plan, business automation becomes reality. Create real added value for yourself and your customers in just a few weeks.

We want to offer aiaibot to our customers. How do we become an aiaibot partner?

We offer attractive partner programmes for agencies, technology providers and system integrators. You can find out more on the following page. We look forward to hearing from you.

Become a partner

What is the best way to approach the topic of chatbots and automation?

We have developed a project procedure for this that extends over 3 phases. This practice-tested procedure accompanies you from the definition of the use case, through the go-live of your chatbot, to further development and perfection. Our partners know this project procedure and will guide you on this journey.

Project approach Find a partner

Where is my and our customers' data stored?

aiaibot is a cloud product and is hosted in the Google Cloud Switzerland. Data protection is a top priority for us. Therefore, we rely on a DGSVO-compliant application of data protection principles.

Can I upgrade from Professional to Enterprise?

If you notice that the Professional Plan no longer fits the use case and your goals, you can upgrade at any time. You can make the request directly in the Workspace. Then you get access to the AI engine (AI module) and the workflow engine (Robot module). Business Automation unlimited!

 

What customers say about aiaibot

Safety first - your data is safe with us

Data protection is a top priority for us.
That is why we rely on DGSVO-compliant hosting providers with data storage in Switzerland.

GDRP GDPR
Soc2 AICPA SOC
Iso-27017_2018 ISO 27017/27018
Iso-27001 ISO 27001