Your customers benefit from our platform: Because they get the information they are looking for faster. But our platform also benefits you. Because we automate your customer dialogs at all digital touchpoints and ensure both - more efficiency in your processes and a higher quality of your services.
The 5 most important highlights
Conduct customer dialogs interactively
Efficient and goal-oriented: Automate your customer dialogs and not only relieve your service team, but also inspire your customers with goal-oriented dialogs.
Understand free-text customer concerns reliably
Whether short, long, emotional or complicated: Our artificial intelligence analyzes any text form, recognizes relevant information and reliably understands your customers' concerns.
Integrate third-party system easily
Holistic and integrated: Our workflow engine makes it easy to integrate third-party systems and fully automate entire process chains.
Whether Salesforce, Microsoft, Servicenow, SAP, OpenAI, HubSpot, Slack or Zendesk - aiaibot can be seamlessly networked with third-party systems and integrated into existing infrastructures.
Whether questions about invoices, the handling of service and warranty cases, energy-saving tips or comprehensive customer advice - with aiaibot, inquiries can be fully automated. Because aiaibot is the central hub that can do both: Understand customers' inquiries. And reliably manage internal processes. For you, this means: aiaibot is your new customer advisor - always available, always friendly and always networked so that requests are handled efficiently.
Bei uns hat Automatisierung Methode. Denn wir überzeugen nicht nur mit einer starken Plattform, sondern auch mit soliden Prozessen, wobei wir auf eine kohärente Service Automation Roadmap setzen. Der Vorteil für Sie: Dank unserer Roadmap wissen Sie genau, wie Sie sich hin zum Zielbild des Conversation Model entwickeln können, wo welche Automatisierungspotenziale vorhanden sind und wie sich Interaktionen optimieren lassen – über welche Schnittstellen, mit welchem Budget und mit welcher Timeline.
swiss moonshot AG
Hochbordstrasse 40
8600 Dübendorf
Switzerland