Conversational AI for Insurance and InsurTech Companies.

Automate your customer communication and digital processes intelligently end-to-end with aiaibot - measurable benefits guaranteed.

High data protection standards and Swiss hosted
Chatbot as 24/7 self-service offering
Smart integration into third-party systems
Lead generation via digital channels

These Insurance Companies already rely on aiaibot.

Answer customer inquiries automatically.

Today, inquiries about insurance products, invoices, changes of address and much more are usually received by telephone or email. Particularly with the annual insurance change, this ensures peaks in the processing of these requests.

The chatbot complements your customer service as a digital self-service channel that is available at any time. The automatic recognition of email inquiries and their response can also provide great relief and cost savings here.

At the same time, the chatbot can also advise your (potential) customers and thus specifically promotes your products and services up to the insurance quote or transfer to a further live chat.


Gain more customers.

Potential customers do their research online. They gather information and compare offers. It is therefore extremely important for insurers to be present on the website with the chatbot and thus proactively address the visitors.

The chatbot acts as a digital sales representative. It advises interested parties and can accompany them all the way to requesting an insurance quote, making an appointment, or forwarding them to an insurance expert. In this way, you unlock new potential! Especially during the time of the insurance change.


24/7 automated response to customer inquiries.

aiaibot supports you in handling customer concerns - whether by email or directly on the website via chatbot. The digital assistant accepts simple requests and answers them automatically. For example, for damage reports or address changes, including customer authentication.

aiaibot also recognizes incoming emails and can classify them into different categories, assign them to the responsible persons or even answer them independently.

This gives your employees more time for complex cases and at the same time increases efficiency.


Advice and information about your offers.

The chatbot welcomes your website visitors and guides them to the right information or answers standard questions directly. In this way, you can reduce the bounce rate and at the same time make your insurance offers experienceable in an interactive way.

With the help of the chatbot dialogue, you can respond individually to the concerns and needs of visitors.

What insurance companies say about aiaibot.

Simply integrate aiaibot.

Third-party systems can be easily integrated via a standard interface. The following softwares have already been successfully integrated at companies from the banking industry.
Customer Story
Insurance quotes thanks to chatbot Sympi

Sympany recognized the potential of conversational AI and uses the hybrid chatbot «Sympi to reduce the bounce rate in the premium calculator process. The chatbot provides additional insurance quotes and increases the number of deals.

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