Chatbots for Authorities and Public Administration.

The number 1 solution for chatbots in the government environment. Simple and modularly tailored to the needs of public institutions.

10 cantons already rely on aiaibot
100 % DSGVO compliant
Hosting in Switzerland
Applicable without IT knowledge

These authorities already rely on aiaibot.

In digital dialogue.

Websites of public authorities and administrations typically contain a lot of information and forms. Chatbots are ideal for helping website visitors fill out forms or answer common questions. They offer customers an additional digital service and at the same time relieve your employees, who can focus on other topics in the meantime.

Already 10 Swiss cantons rely on aiaibot's chatbot solution and are convinced by the simplicity of its application and the benefits it creates.

This is where chatbots have come into action.


Chatbots in the tax office.

Offer your customers the possibility to order their tax invoice via bot and receive automated answers to their frequent questions at any time with the help of artificial intelligence. This way, you can reduce your standard inquiries by up to 30 % and your employees can concentrate intensively on their daily business.

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Chatbots at the Regional Employment Center.

Would you like to relieve your employees during peak times? The chatbot supports you by answering common questions and directing users to the information they are looking for on the website. In addition, it can provide support during registration and even in multiple languages.

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Chatbots at the police department.

A chatbot for the police is ideal for changing master data or obtaining information about parking fines. If further information is required that the bot cannot provide independently, a connection to a live chat with an employee can be easily implemented.

The Basel-Stadt cantonal police have already successfully implemented a chatbot.

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Chatbots at the compensation office.

When it comes to master data mutations or requests for premium reductions, the bot is wonderfully suited. In addition, it can take over the triage of various inquiries for you and forward the inquiries to the correct department.

The compensation office of the canton of Schwyz successfully uses chatbot Avy to advise customers.

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aiaibot factsheet

We'll be happy to send you product documentation with details on pricing plans, application examples and more.

What other Authority customers say about aiaibot.

Simply integrate aiaibot.

Third-party systems can be easily integrated via a standard interface. The following softwares have already been successfully integrated at companies from the banking industry.

Chatbot provides clarity in the jungle of forms.

The JSD Basel-Stadt bot offers 24/7 assistance in filling out forms and answers questions about them. Further use cases are already in the works or planned for the successful bot. Read more about the project now.

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