Websites of public authorities and administrations typically contain a lot of information and forms. Chatbots are ideal for helping website visitors fill out forms or answer common questions. They offer customers an additional digital service and at the same time relieve your employees, who can focus on other topics in the meantime.
Already 10 Swiss cantons rely on aiaibot's chatbot solution and are convinced by the simplicity of its application and the benefits it creates.
Offer your customers the possibility to order their tax invoice via bot and receive automated answers to their frequent questions at any time with the help of artificial intelligence. This way, you can reduce your standard inquiries by up to 30 % and your employees can concentrate intensively on their daily business.
Would you like to relieve your employees during peak times? The chatbot supports you by answering common questions and directing users to the information they are looking for on the website. In addition, it can provide support during registration and even in multiple languages.
A chatbot for the police is ideal for changing master data or obtaining information about parking fines. If further information is required that the bot cannot provide independently, a connection to a live chat with an employee can be easily implemented.
The Basel-Stadt cantonal police have already successfully implemented a chatbot.
The compensation office of the canton of Schwyz successfully uses chatbot Avy to advise customers.
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Third-party systems can be easily integrated via a standard interface. The following softwares have already been successfully integrated at companies from the banking industry.