Chatbots in the tax office.

Offer your customers the possibility to order their tax invoice via bot and receive automated answers to their frequent questions at any time with the help of artificial intelligence. This way, you can reduce your standard inquiries by up to 30 % and your employees can concentrate intensively on their daily business.

Chatbots at the Regional Employment Center.

Would you like to relieve your employees during peak times? The chatbot supports you by answering common questions and directing users to the information they are looking for on the website. In addition, it can provide support during registration and even in multiple languages.

Chatbots at the police department.

A chatbot for the police is ideal for changing master data or obtaining information about parking fines. If further information is required that the bot cannot provide independently, a connection to a live chat with an employee can be easily implemented.

The Basel-Stadt cantonal police have already successfully implemented a chatbot.

Chatbots at the compensation office.

When it comes to master data mutations or requests for premium reductions, the bot is wonderfully suited. In addition, it can take over the triage of various inquiries for you and forward the inquiries to the correct department.

The compensation office of the canton of Schwyz successfully uses chatbot Avy to advise customers.