Today, customers spend most of their time online. There, where the classic salesperson is not present and traditional marketing measures do not show the desired results. The chatbot acts as a <digital salesperson> on your website and thus as a sales automation tool.
It enters into dialogue with visitors and accompanies them through several phases until they take the desired action. This is how you win new customers and successfully sell your products online - efficiently and effectively.
The chatbot advises your website visitors and promotes your products and services in a targeted way. So the bot leads the interested party to the point of purchase or collects contact information for a follow-up.
Classic marketing measures for lead generation are reaching their limits, and customers are reluctant to fill out forms. The chatbot accompanies the potential customer through several phases until the desired conversion.
We realise the digital salesperson for you in cooperation with Dr. Marc Rutschmann AG. The company is a leader in action-triggering and scientifically based communication.
Insights from behavioral and neuroscience and behavioral economics are applied to your customer's buying behavior. Through multi-stage phases, the customer is emotionalized and convinced of your product. The result is measurable as a conversion.
The frankly. pension app from Zürcher Kantonalbank makes it easy to open a Säule 3a account. Since chatbot Flik speaks directly to website visitors, the download rate of the frankly. app and the number of accounts opened have increased significantly.
With the chatbot as a self-service offering, you avoid waiting times for your customers and noticeably relieve customer service. For more efficiency in service.
Advise your customers individually at the digital touchpoint with a combination of chatbot and live chat. For a seamless customer journey.
Reduce the burden on your IT support while creating a positive service experience for your end users. For more productivity in IT support.
Make your website content even easier to find and reduce the bounce rate. Users will quickly get to the information they are looking for.